Zamabenghu redeems MTN

After a month of headaches, dozens of reference numbers and many call centre agents who were not willing to assist me, I had the distinct pleasure of getting through to Zamabhengu. She managed to resolve all of my issues (and there were a lot of them) in under half an hour and did so with a smile and a sunny disposition.

I've been an MTN customer for about 15 years and had never received bad service until this past month, but the assistance from Zamabhengu today has reassured me.

Please hire more staff with her great attitude!