You've been RICA'd

All considered, if my experience to sign up with MTN has been this bad I don't hold my breath for what's to come.

Story: It has taken five visits to the Waterstone store to have this contract ported from another network. Then, I get home to wait for the port to finish doing it's thing and now a very chirpy lady tells me "Your SIM has been RICA barred ....".

Surely MTN should not have let me leave the store if the SIM card wasn't RICA'd? Now I sit with a brand new phone, and a 24 months contract that cannot be used.