Your service has destroyed your brand

<p>After years of a being a MTN customer, I have just had enough of your pathetic service! After numerous other battles regarding an upgrade, etc. I request to be migrated to prepaid on 17/05/2016 and was told it would be done within 2 business days. Today is the TENTH business day and it still has not happened. I still received a new month's worth of data/airtime that I did not want and then still got allocated 30 gigs of data that I am not going to pay for. Is this what you do to get money out of your customers? Force them against their will to be with you by prolonging your migration??? Absolutely disgusting. You really have destroyed your own brand. </p>