CM
Calynn M
1 reviews | Active since Nov 2015
12 Dec 2015, 14:49
Your fault to be corrected...
Dear MTN<br> <br> You previously rep**** to my complaint stating we owe you Oct and Nov payments. Please take into account the following that I have been writing down and keeping track of
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MTN South Africa's replyOfficial
19 Dec 2015, 13:29Hello Nortje88,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this .
As per reference REQ:*** kindly note that , no credits are due as all related charges are prior to setting of usage limit on the 2015/09/21. All charges are correct. Also as per reference number *** last payment received was on the 30 September 2015 for R2,120.10, all the other debit orders after that have been coming back unpaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this .
As per reference REQ:*** kindly note that , no credits are due as all related charges are prior to setting of usage limit on the 2015/09/21. All charges are correct. Also as per reference number *** last payment received was on the 30 September 2015 for R2,120.10, all the other debit orders after that have been coming back unpaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
MTN South Africa's reply19 Dec 2015, 13:29
Official
Hello Nortje88,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this .
As per reference REQ:*** kindly note that , no credits are due as all related charges are prior to setting of usage limit on the 2015/09/21. All charges are correct. Also as per reference number *** last payment received was on the 30 September 2015 for R2,120.10, all the other debit orders after that have been coming back unpaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this .
As per reference REQ:*** kindly note that , no credits are due as all related charges are prior to setting of usage limit on the 2015/09/21. All charges are correct. Also as per reference number *** last payment received was on the 30 September 2015 for R2,120.10, all the other debit orders after that have been coming back unpaid.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo