YOUR BILING IS INCORRECT AND CUSTOMER CARE NOT OPE

I have received a bill which is not correct. I have been trying to contact the customer careline for over 3 weeks. You call then you are redirected to the self service option which is also down and it says call customer care line. You go to the nearest branch and they too cannot assist due to the operations system that redirects all customers to the callcentre and self service line.<br> How is it possible that a company so big cannot render such a simple service? Its such things that make people opt for vodacom. The data tarriffs are a bit high but you get answers and solutions <br>