MX
Megan X

1 reviews | Active since Jun 2014

18 Nov 2015, 08:50

YOUR ACCOUNTS DEPARTMENT IS SHOCKING

MTN, you seem to be very good at sending lawyers letters but are not capable of handling your accounts properly. How can you send a lawyers letter if you have not sent an updated statement in months or even once tried to contact us! You are really pathetic!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Nov 2015, 14:39
Official
Hello Megan0104,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The status of the account of the number provided is up to date with payments.
Please supply us with the details of the number that you are referring to.

Regards
Thabelo
REQ:***