your 100mb data bundle has expired

Item: MTN South Africa
Rating: 2
Author: Phila M

1. Everyday without fail I receive these SMS' - your 100mb data bundle has expired 2. I have NOT changed my internet browsing/usage patterns BUT my data depletes in less than a day, 24hrs if i'm lucky. WHAT HAS CHANGED?? 3. What percentage of accuracy in relation to billed / delivered amounts on both qualitative and quantitative level? 4 I know DATA is your \star"revenue stream but you are obligated to bill us accurately. 5. I have been passed out various CS departments 173 - 1555 -141 all ***********"

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Replies (1)

MTN South Africa's replyOfficial

02 Apr 2015, 10:06

Hello haczela,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records there were multiple connections.

Best regards
Mantoa
REQ:***

MTN South Africa's reply02 Apr 2015, 10:06

Official