You should be ashamed of yourselves

Mtn should be ashamed of themselves and yes I refer to all of you as I have sent e-mails and phone calls. The staff cant seem to read or are unable to understand the situation. This is now the second complaint I have put on hello peter. The first one I got no response from. I have sent a letter of complaint to the Ombudsman for consumer protection act (ICASA) on Monday, to anyone reading this and having issues my suggestion is you do the same, their contact details are online for the different sectors, just be sure that you are able to supply three forms of written communication. We are still happy to accept the deal with MTN that was offered to us on the day we app****, but as you seem to have no interest in this transaction as you actually removed the items out of our 'shopping cart ' and 'wish list'. We will have no other choice but to end 10 years of services with your company. I am very sure that even when reading this (If you can) you feel nothing towards the aggravation and disappointment that you have put on us. Shameful!