jvdm
jason van der merwe

1 reviews | Active since Dec 2018

22 Feb 2019, 14:36

YOU MIGHT AS WELL CLOSE YOUR DOORS WITH STAFF LIKE THAT

i walked in looking to purchase a cell phone at MTN Mall 0f the south

1 - no greeting as they busy playing candy crush on their phones 2 - been looking at a few phones, but still nothing as they busy playing candy crush on their phones 3 - i walk up to a desk put all my stuff down,as i have decided on a phone. STILL nothing from any of them as they to dam busy with their own personal cell phone games.

MTN i would reconsider the staff you hire, as i walked into Cell c was greeted immediately and helped to purchase the P20 Pro.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Feb 2019, 08:20
Official
Good day Jason,

Thank you for your post. 
 
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.  
 
Kindly note that this matter has been escalated to the Regional Management team and we will revert to you with feedback. 
 
Warm Regards,
Zanele Mazibuko
Complaints Management Team