jvdm
jason van der merwe
1 reviews | Active since Dec 2018
22 Feb 2019, 14:36
YOU MIGHT AS WELL CLOSE YOUR DOORS WITH STAFF LIKE THAT
i walked in looking to purchase a cell phone at MTN Mall 0f the south
1 - no greeting as they busy playing candy crush on their phones 2 - been looking at a few phones, but still nothing as they busy playing candy crush on their phones 3 - i walk up to a desk put all my stuff down,as i have decided on a phone. STILL nothing from any of them as they to dam busy with their own personal cell phone games.
MTN i would reconsider the staff you hire, as i walked into Cell c was greeted immediately and helped to purchase the P20 Pro.
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Replies (1)MTN South Africa's replyOfficial
25 Feb 2019, 08:20Good day Jason,
Thank you for your post.
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management Team
MTN South Africa's reply25 Feb 2019, 08:20
Official
Good day Jason,
Thank you for your post.
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to the Regional Management team and we will revert to you with feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management Team
