TM
Tshegofatso M

1 reviews | Active since Jun 2016

04 Jun 2016, 08:43

You keep on paying!!!

<p>Got a contract upgrade. Got the phone and a new sim card...Nano sim card. Now I have to do a sim swap and have to go to an mtn outlet. If I had the time to be going to outlets I wouldn't have upgraded over the phone. And then on top of that I have to pay an arm and a leg. As if the contract fees are not enough. What an inconvenience Mtn....thanks for nothing!! Maybe you should just cancel the stupid contract</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Jun 2016, 10:45
Official

Thank you for taking time to raise your concerns with MTN.

Please be advised that a contract sim swap can only be performed at an MTN outlet.

We would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***

Best regards,