NVdW
Nico Van der Westhuizen

1 reviews | Active since Jul 2010

28 Oct 2015, 13:03

You have run out of airtime and data

I am seriously annoyed at MTN. I have Internet data but for some reason they redirected me to a web page saying 'You have run out of airtime and data'. How in the Hell can this be MTN.<br> <br> Not only this, before airtime disappear from my account and I received SMS's saying I was using data at OUT OF BUNDLE Rates while I still had Internet data.<br> <br> No MTN - this is not on. There is something seriously wrong with your system or someone is *****ing funds from your clients. Sort it out before someone lays ********/*****/*******ion charges against you.

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Oct 2015, 06:26
Official
Hello EALotto,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that I am checking on your number for now it does not have data bundles , if this happen again kindly reboot the phone the page that says you have insufficient funds will be removed. Shold you still need further assistance please contact 173 from your phone.

Regards
Nompumelelo
REQ:***