iM
itami M
1 reviews | Active since Sept 2009
26 May 2015, 20:43
You have insufficient funds in your account
I always have airtime in my account and every time I wanna make a call, an irritating woman's voice says \you have insufficient airtime to make a call please load airtime". It started about two weeks ago when I bought R60.00 airtime and was restricted by the same issue. Now I've R10.00 and still can't make calls. What's wrong with MTN mara hee?"""
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello etamec,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem that you are experiencing so we may investigate your query. May we have the times and dates of when you get the error message \you have insufficient airtime to make a call\" .
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem that you are experiencing so we may investigate your query. May we have the times and dates of when you get the error message \you have insufficient airtime to make a call\" .
MTN South Africa's reply02 May 2023, 21:58
Official
Hello etamec,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem that you are experiencing so we may investigate your query. May we have the times and dates of when you get the error message \you have insufficient airtime to make a call\" .
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please may you provide us with more details in terms of the problem that you are experiencing so we may investigate your query. May we have the times and dates of when you get the error message \you have insufficient airtime to make a call\" .