You have been warned

1. Be careful what date you renew your contract because that's the ONLY day of the month MTN will run your debit order, whether you like it or not.

2. I tried renewing my contract in January. It took them 3 weeks to provide me with the phone I wanted.

3. In the first 3 months of this year I have been contacted by 3 different MTN call centres to sell me a new contract, even AFTER I already had a new contract. This even though for the last 25 I have insisted on NO MARKETING CALLS.

4. Somehow during all this confusion MTN changed the primary contact number of my account, plus started sending invoices to the WRONG email address that I updated two years ago.

5. In addition they *****ed up my debit order and DebiCheck mandate, and disconnected my phone number TWICE in the last 2 weeks because of their stuff up.

6. So now I will do a bank deposit each month because I refuse to allow them to deduct money on the 21st of each month, instead of the 1st of the month as before.