1 reviews | Active since Jul 2011
You got to be kidding
According to your response to my original issue, we had a telephone conversation. I would pull the recording to see if that is what really happened. I logged my original issue on 4 May 2015, you had the audacity to call me on 13 May to see if the issue was addressed. You also expected me to be happy that you called, come on get a brain cell<br> <br> How can you state \We are pleased to know that the matter has been resolved"YES THE ISSUE HAS BEEN ADDRESSED. I spend 8 hours of my life (that I will never get back) on the phone to you buffoons. This to resolve the issue of my credit limit and I did not seem to get anywhere. Finally after many suicidal thoughts somebody was able to help ( Did not get her name as I was sincerely distressed)<br> <br> Since you clowns messed with the phones I cannot get WhatsApp unless I am on a Wifi network. I went into a store to try and get this resolved. The advice I was given turn off Wifi. ( I haven't tried this yet - I hope can recognise sarcasm)<br> <br> It seems as though the people that have spoken to have less intelligence than coral. <br> <br> <br> I want to know<br> a) how are you going to fix this?<br> b) how much inconvenience will I have to go through?<br> c) how much pain?"""
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I will get a data support specialist to contact you and assist you with the application issue you are having.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I will get a data support specialist to contact you and assist you with the application issue you are having.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
