MW
Mari Ware-Lane
1 reviews | Active since Feb 2015
04 Feb 2015, 09:13
You dial the cell number & they cancel the call
I have been a client for more than 20 years, since Nashua handed over to MTN themselves the problem started. I have always received good service.<br> <br> I have been trying for 2 days to get through to MTN Canal Walk , you dial ***, rings twice and they cancel the call. I even tried Tygervalley, same response !!<br> <br> My query is, I have a contract and my bill is R446.00 every month, but this month my bill is R463.00, I need to know why and what have changed.<br> <br> I have to upgrade but with this service think twice!!! :-(<br> <br> <br>
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MTN South Africa's replyOfficial
18 Feb 2015, 15:23Hello Mari Ware-Lane,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your bill is R463.00 becuase the invoice closing 2014-12-01 was credited with a migration credit of R16.99.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your bill is R463.00 becuase the invoice closing 2014-12-01 was credited with a migration credit of R16.99.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply18 Feb 2015, 15:23
Official
Hello Mari Ware-Lane,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your bill is R463.00 becuase the invoice closing 2014-12-01 was credited with a migration credit of R16.99.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that your bill is R463.00 becuase the invoice closing 2014-12-01 was credited with a migration credit of R16.99.
Thank you
Wenzile Masina
REQ:***