BP
Brenda P
1 reviews | Active since Jun 2013
17 Mar 2015, 08:17
YOU CAN NEVER GET HOLD OF A PERSON TO SPEAK TO
We have now been having problems with MTN for over 2 years...whenever we want something sorted out, you can never get hold of anyone to help you. Please is the only way we can get assistance from anyone from MTN is to complain about it over Hellopeter.....Please can someone contact me urgently from MTN. <br> Thanks,<br> Brenda<br>
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Replies (1)
MTN South Africa's replyOfficial
24 Mar 2015, 11:37Hello brenda fassie,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply24 Mar 2015, 11:37
Official
Hello brenda fassie,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***