TM
TSHOLOFELO M
1 reviews | Active since Jun 2015
10 Jun 2015, 14:40
YOU CAN NEVER GET ANYTHING PROPERLY DONE WITH MTN
THESE DAYS MY MTN DATA BUNDLES JUST DISAPPEARS, I LOAD AIRTIME AND BUY DATA BUNDLES EVERY DAY BUT I CAN NEVER TELL WHAT HAPPENS TO THEM AND WHEN I TRY CALLING THE MTN CUSTOMER SERVICE LINE(808) SEEMS LIKE THEY JUST HANG UP BEFORE I EVEN HAVE TO SAY WHAT I WANT TO SAY...I WANT TO KNOW WHAT HAVE I SUBSCRIBED TO BECAUSE I CANT AFFORD TO BUY AIRTIME EVERYDAY AND WHAT'S CAUSING THIS......THEY QUICK TO DEBIT THEIR MONEY BUT NEVER WANT TO ASSIST US IN NEED....MTN IS A ****TY NETWORK PROVIDER THEY ARE NOT EVEN WORKING HARD TO GIVE US BETTER SERVICE LIKE VODACOM AND CELL C THEY'RE TO RELUCTANT... AND THEIR CONSULTANTS/AGENTS ARE VERY RELAXED AND LACK KNOWLEDGE SIES!!!!!
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Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 11:17Hello NDLELATSHOLS,
Thank you for taking time to raise your concerns with MTN.
Please be advised that upon checking your account we can confirm that you do not have subscriptions with any third party company. Your airtime and data bundles loaded are spent on long calls made and internet sessions that are constantly running.
Kindly avoid having multiple internet sessions at a time.
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that upon checking your account we can confirm that you do not have subscriptions with any third party company. Your airtime and data bundles loaded are spent on long calls made and internet sessions that are constantly running.
Kindly avoid having multiple internet sessions at a time.
Warm regards
Tshepiso
REQ:***
MTN South Africa's reply18 Jun 2015, 11:17
Official
Hello NDLELATSHOLS,
Thank you for taking time to raise your concerns with MTN.
Please be advised that upon checking your account we can confirm that you do not have subscriptions with any third party company. Your airtime and data bundles loaded are spent on long calls made and internet sessions that are constantly running.
Kindly avoid having multiple internet sessions at a time.
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that upon checking your account we can confirm that you do not have subscriptions with any third party company. Your airtime and data bundles loaded are spent on long calls made and internet sessions that are constantly running.
Kindly avoid having multiple internet sessions at a time.
Warm regards
Tshepiso
REQ:***