You are *****ing from us!!!!
<p>Why do you people take away my airtime, you are f* *****ing our money. I never activate my updates or download any media content, I dont even send sms's and just like that my airtime was gone. I had about R30 of airtime on my phone and realized that I couldn't make a call, i then loaded another R30 and imidiatly it was gone. You are f* C*nts. I am changing my SP. From how many people are you *****ing without them noticing?</p>
Good afternoon Luan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number has roaming activated. When a call comes through and the number has activated roaming, the number gets charged for the call. Please dial *111# on the handset to check and cancel the roaming service.
If the number does not have roaming, the sim card might be near the border and it charges for the roaming services since it picks up all the networks available in the border line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Good afternoon Luan
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number has roaming activated. When a call comes through and the number has activated roaming, the number gets charged for the call. Please dial *111# on the handset to check and cancel the roaming service.
If the number does not have roaming, the sim card might be near the border and it charges for the roaming services since it picks up all the networks available in the border line.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,