YMD5EA*** Reference

A delivery by DSV was returned because my fingerprints didn't match and worse part the driver refused to do it manually. Do you guys realise the urgency of our parcel or what matters is us having accounts with Mtn?

I'm so irritated because I can no longer have that handset as I'm travelling and I made sure I explain this to the driver. Mtn asked to provide my ID and proof of res, which I did but it is me struggling.

I tried calling the not so professional call center of Mtn and consultants always say they are putting me through , which I have to explain myself to each and every consultant and still to no help