JT
Jacques T
1 reviews | Active since Jul 2011
10 Jul 2015, 13:31
Yet another overcharged bill from MTN
Despite all the *** I've had with MTN since June, I have received yet another bill in July in which I'm charged for something I never used or purchased: \Wholesale Data Bundles"- I don't even know what it is.<br> <br> When is that fat-cat CEO going to finally earn his salary and sort out his company? MTN almost as bad as the government."""
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MTN South Africa's replyOfficial
20 Jul 2015, 15:02Hello jldt,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that you purchased a once of 1GB data bundle by dialling *141*2#ok option 2.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that you purchased a once of 1GB data bundle by dialling *141*2#ok option 2.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply20 Jul 2015, 15:02
Official
Hello jldt,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that you purchased a once of 1GB data bundle by dialling *141*2#ok option 2.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our records show that you purchased a once of 1GB data bundle by dialling *141*2#ok option 2.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***