1 reviews | Active since Nov 2009
Yet another MTN victim of MTN's absolute incompetence!
<p>Since transferring, involuntarily from Autopage I am unable to register a company account and a personal account in order to have online access to both.</p> <p>Despite endless emails, calls and a full 2 hours sitting with an MTN consultant I am no further forward.</p> <p>A shockingly *********** company.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, please complete the required document so that the matter can be escalated to the technical support team for urgent attention. They will investigate and we will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, please complete the required document so that the matter can be escalated to the technical support team for urgent attention. They will investigate and we will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********