1 reviews | Active since May 2015
YET ANOTHER DISSAPOINTING MTN PROMISE **** TO ROB THE CONSUMER BLIND
<p>I have recently upgraded my contract to an iphone 7 on a MTN SKY LITE package when the special was run for the 2 month payment holiday. My new contractual amount is R2089 per month. I am now being billed this month whereby i should have not been billed. My billing according to the MTN DIrect where i upgraded my contract is to be as from March 2017 but I am now being billed. This is only another way MTN robs consumers by making promises and then billing them and yet again neglecting their promises. This is alos not my first complaint regarding MTN and we would need to discuss some sort of correction and penalty for MTN as I am not appreciative of this from a so called reputable service provider.</p>
The matter has still not been attended to. Someone phoned and 'checked' my account but never actually read the complaint in full in order to understand the contents of such. What more can one expect if they cant even get their billing right? I suppose this will never be sorted out as this is still not resolved and I am yet still paying the price.
The matter has still not been attended to. Someone phoned and 'checked' my account but never actually read the complaint in full in order to understand the contents of such. What more can one expect if they cant even get their billing right? I suppose this will never be sorted out as this is still not resolved and I am yet still paying the price.