YET ANOTHER COMPLAINT FOR MTN THAT WILL FALL ON DEAF EARS!
I am DISGUSTED at the service I have received with MTN, GuardRisk and Admytec services. My first insurance claim has taken over a month and still, no solid feedback! I have been pushed from pillar to post with the convoluted process that is sending in a claim. MTN systems don't work and therefore I am unable to receive the necessary documentation, timeously, in order to complete the claim. The systems are constantly changing. No one at Admyntech or the underwriters at GuardRisk and certainly not MTN, have even bothered to follow up with me and STILL my phone is broken. This is costing me time, energy and money DAILY!!!!!!!!!!! I have had it with the poor cutomer service from these businesses who are happy to take money and threaten to shut off service but are unwilling to assist you with the service you pay for.
PATHETIC!!!!! If I had the choice, I would give them less than a 1 star rating.
SORT OUT YOUR SERVICES!!!!!
