Yet again mtn doesnt help

Item: MTN South Africa
Rating: 1
Author: Mohammed U

If i could give mtn a -5 stars i would, its been two months that my issue hasnt been resolved. I also found out that i never had the special offer that i was promised. Horrible service from mtn, wish i could cancel but i would need to pay even though its more than 20 working days

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

29 Apr 2019, 08:55

Good day

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised as per our telephonic conversation the promo has been loaded on the correct number.
Warm regards,Mazwi ZumaComplaints Analyst

Best regards,

MTN South Africa's reply29 Apr 2019, 08:55

Official

Best regards,

Mohammed U's updateReviewer Update

30 Apr 2019, 09:13

Hi, i'm still waiting for a call back regarding our last conversation, im available before 10am everyday

Mohammed U's update30 Apr 2019, 09:13

Reviewer Update

Hi, i'm still waiting for a call back regarding our last conversation, im available before 10am everyday