AL
Arlene L

1 reviews | Active since Apr 2012

03 May 2016, 09:23

Yet again - 14 days and no sim activation

14 days from signing a contract and sim not yet activated? A repeat of last time. MTN systems/franchise environment incapable of customer service

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 May 2016, 12:09
Official

Thank you for your post.


We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that your cell number has been  reserved for Port activation for tonight.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

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