1 reviews | Active since Nov 2016

01 Nov 2016, 21:06

Yellodata deducting unauthorised debit order

<p>I subscribed to the yellodata. Tge first 2 months they deducted R99 as communicated by the consultant, on the 3rd month they deducted R494. </p>

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Replies (3)
MTN South Africa
MTN South Africa's reply02 Nov 2016, 23:53
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly send an email stating your query to *** or contact ***for further assistance.

Kind Regards
Siphumezo
REQ:***

's update03 Nov 2016, 08:25
Reviewer Update

I did contact the above-mentioned number and the lady who assisted me was very unproffessional. I am refusing to this if no statement is provided. im also refusing to pay as the sales consultant confirmed only R99 will be deducted from my account. I gave permission that only R99 may be deducted from my account we can go back to the recorded calls. Im not interested in doing business with Mtn at all. I will as a matter of fact move my contract to a honest service provider. Thank you. #unhappycustomer

's update03 Nov 2016, 08:26
Reviewer Update

I did contact the above-mentioned number and the lady who assisted me was very unproffessional. I am refusing to this if no statement is provided. im also refusing to pay as the sales consultant confirmed only R99 will be deducted from my account. I gave permission that only R99 may be deducted from my account we can go back to the recorded calls. Im not interested in doing business with Mtn at all. I will as a matter of fact move my contract to a honest service provider. Thank you. #unhappycustomer