1 reviews | Active since Mar 2017
Yellodata ****
<p>So I received a call from MTN yellow data they explained me about their services everything went well I then agreed to take their package of R99 a month for 1 gig the lady told me that ill be connected in the next two hours , 4 days went by and still nothing so I called them to cancel It was then cancelled I even received a confirmation sms but now they are busy deducting money from my account and it's more than the the amount that we agreed on so my question is why are they still deducting my money after I cancelled the service I'm not very happy with this they are ****** .</p>
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the package for the Yello data is not captured to your original contact with account number A*** head office billing department cannot assist to investigate this complaint.
The debit is not requested from this account details.
You need to get in touch with the Yello data sales group for assistance and resolution to your complaint. The contact details
***via email ***
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Kindly be advised that the package for the Yello data is not captured to your original contact with account number A*** head office billing department cannot assist to investigate this complaint.
The debit is not requested from this account details.
You need to get in touch with the Yello data sales group for assistance and resolution to your complaint. The contact details
***via email ***
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,