LB
Louis B
1 reviews | Active since Dec 2011
01 Apr 2021, 09:00
Yello, the most *********** billing department in South Africa!
This company has the most *********** billing department in South Africa! I pay on time monthly. MTN however changed billing systems and a single payment didn't move over to the new system. As a result, my contracted phones get cut, monthly, twice. No business for you for 3 hours while trying to fix it with reference numbers and promises. The help desk can after explaining it see the issue in the systems. Yes, yes, billing department must allocate your payment. More refence number. Result ZERO. Wait for 10 days and be cut again. 4 lines, so it is now Russian Roulette which line is cut, since Octber 2020. STAY AWAY FROM MTN!!!
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