DL
Darren L
1 reviews | Active since Oct 2010
28 May 2015, 22:27
yello Porting to Telkom
Useless pathetic service I should have been transferred to prepaid so I could port before your ****** strike and now have to pay your fees even though I have got recorded that I would not be charged.... I have and am being ****ed off and on as a VIP Customer nogal... a loyal customer gets *****ed again Like E-Toll's I am not paying... GET BACK TO ME I Want full CREDIT AS WAS AGREED ON RECORDED MESSAGES OR HAVE THOSE BEEN ****** BY STRIKERS AS WELL??<br> <br> MTN KISS MY ASS.
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Replies (1)
MTN South Africa's replyOfficial
05 Jun 2015, 11:54Hello darrende,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you. Once we have received your response we will migrate the number to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you. Once we have received your response we will migrate the number to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply05 Jun 2015, 11:54
Official
Hello darrende,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you. Once we have received your response we will migrate the number to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the email that we have sent to you. Once we have received your response we will migrate the number to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,