PJ
Paul J

1 reviews | Active since Mar 2009

27 Feb 2015, 16:11

YELLO, NOT MY MTN

Since Tuesday, I have no internet service on on of my numbers. I have spent nearly THREE HOURS on the phone to your call centre. Spoken to a Manager, visited your client centre in Morningside, and everyone tells me that \someone"has put a GPRS block on the account"

0
Replies (1)
MTN South Africa
MTN South Africa's reply12 Mar 2015, 13:45
Official
Hello pj194,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records data is activated and currently in use.

Best regards
Mantoa
REQ:***