Yello MTN

<p>Yello my yellow friends but i'm actually not very impressed and satisfied to put it lightly........I went to an MTN store Saturday morning to go buy and Rica my sim at Protea Mall at your MTN Branch and upon arrival I was told the sim is R3.50 as I wanted a nano sim for my iPhone and I was told they are offline and they won’t be able to assist and mind you there was only one lady to help and there were people already in store seeking service like myself I however went on to shop around a bit to wait for the system to be ''online'',,....and then......come back the lady is alone AGAIN and now the line is crazy but eventually I was helped...........now I get home all excited and all I insert my new sim on my phone and try calling MTN to perform a swim swop......got a shock of my life.....I called 173 more than 10 times and on all occasions I was put on hold for more than an hour.....an hour and more I say.......lovely If you’d ask me.</p> <p>Sunday morning..................same thing</p> <p>Monday morning..................same thing</p> <p>the only difference on my Monday I finally spoke to one of the ''SERVICE CHAMPIONS'' and I asked her if she could help..........DOLOLO!!!!!!!!!</p> <p>''WE ARE UNABLE TO ASSIST YOU BECAUSE WE ARE OFFLINE''........TOO NICE IF YOU ASK ME!!!!!!!!!!!</p> <p>I then politely asked the ''SERVICE CHAMPION'' if I should continue to being patriotic and remain "Yello" she just said ''that's your personal choice ********** and I tried the self-service thing (*173#) and it kept on booming out and told me I was unsuccessful until it eventually told me I have exceeded the number of times I'm allowed to use the service...........</p> <p> </p> <p>After this is sorted out I am moving networks........I tried and I've defended you guys but now I got first-hand experience...ciao MTN</p> <p> </p> <p>Hope you sort this one out for your sake! </p> <p> </p>