1 reviews | Active since Oct 2015
Yello data misleading client
Good day <br> <br> A consultant contacted me on the 07/10/2015 by the name if Christina Chetty for the yello data promotion from MTN for the 59rand per month to be debited from my account every month and whereby i will receive 500MB data,after which they send the data to my fone i contacted the call centre on ? ***and i spoke to a lady called Lerato and she informed me that only if you have a top up contract or a normal contract then you are eligible for the yello data deal ,after i have wasted my airtime of R150 rand being on the line with MTN to set up my APN .only to hear i do not qualify for the package deal of R59pm for the 500MB ,after i have confirmed with Christina Chetty that i am indeed prepared she confirmed no problem i can get the package deal ,i feel that i have wasted my time and money for this only to find out that i do not qualify i feel MTN should still give me this deal .this was misleading me .i appreciate your feedback ASAP.
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that our MTN Direct or Sales Department number is *** not *** , I have check on our systems I cannot get any contract on your name using both your Cell number and ID number.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that our MTN Direct or Sales Department number is *** not *** , I have check on our systems I cannot get any contract on your name using both your Cell number and ID number.
Warm Regards
Nompumelelo
REQ:***
