RM
Ravishen M

1 reviews | Active since Aug 2013

31 Jan 2017, 10:42

Yello data a ****

<p>After signing up last year for the 99 pm 1gb special I get debited at the end of January for an amount of R494. And it seems that there are a few others as well who were charged the exact same amount. How is it possible that so many people used out of bundle data to the same value?</p> <p>This is ******* and I would love MTN to respond. The service consultant I spoke to at YelloData was absolutely rude and cut the call in my ear.( Tracy)</p> <p> </p> <p>Balances couldn't be checked and she assumed that I knew how to check balances. </p> <p> </p> <p>MTN STOP *****ING YOUR CLIENTS MONEY. </p> <p> </p> <p>When my contract expires I will not be renewing all my lines. </p> <p> </p> <p>Thanks for making me poorer in January.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Feb 2017, 19:46
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly send an email stating your query to *** or contact ***for further assistance.

Kind Regards
Siphumezo
REQ:***

Best regards,