Yello - anyone out there? Anyone!

<p>When MTN took over Autopage I was informed my existing packages would remain unchanged. The opposite happened - MTN saw it fit to strip my contracts of the data and SMS bundles. I have tried since March 2016 to have the contracts reinstated. Aside from numerous phonecalls I visited MTN's Hyde Park store on four occasions and the MTN head office three times. On each occasion the staff expressed shock at the treatment I received, apologised profusely and solemnly undertook to fix my problems and report back within two days. My problems remain unresolved, I have not had a single person reporting back to me although MTN is collecting their monthly fees. The cherry on top is that I have three weeks been referred to the Retention Department which exists with the sole purpose of persuading clients not to leave MTN [What does it say of a company that needs a special department to prevent clients from leaving!] Is MTN interested in their clients or do they just want to collect money their money. Dear public be aware!</p>