Xolile saves the day

My phone was ****** and i spent literally a week trying to get my line back , I went to the smaller clearwater branch on a sunday and was told my line would be working on the following day . I spent the whole week and talked to several call center guys who were not helpful . the following sunday i went back to the branch and they told me they cant assist me only call center guys can , surprisingly they have phones there but didn't even attempt to use them to call the call center . I was about to go in vodacom to port my number and decided to try the call center again and a Xolile answered , she didnt know what to do but asked me to patient and asked the supervisor who then assisted , One week to do a sim swap . MTN please be serious . Xolile well done you are a breath of fresh air in an otherwise unhelpful bunch of people , and unfortunately i didnt get her fullname