Xolani Mthembu ***

Someone went to mtn store in Clearwater mall and do upgrade using my details I am not sure weather there person did produce identification or what and they allow that person coz when I do upgrade I use my thumb print and security questions that they do ask to access,so how did that person use to qualify for upgrade.I did my upgrade last year @Clearwater mall and 2nd upgrade was done @Clearwater mall again on the 9 April 2021 according to customer care I would love mtn to investigate the matter....I being using mtn network many year...I've send my affidavit to Olwethu ketelo today he was very nice and he is a good listener