MM
Michelle M
1 reviews | Active since Oct 2014
05 Jun 2015, 10:05
WTH MTN!!!! Worst cell phone company in the WORLD
Please explain to me, why I cannot phone any other numbers from my cell phone except MTN numbers? I am not the only person complaining about it and I cannot believe that it is the other network operators fault.<br> <br> You are delivering NO SERVICE and you are not answering your phones. The industrial action that you are experiencing should NOT IMPACT ON YOUR CUSTOMERS!!!<br> <br> Sort this nonsense out!!! I wish I could go to another service provider!!!!!
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Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 14:25Hello Michellemaartens,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Network Help Desk for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Network Help Desk for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
MTN South Africa's reply09 Jun 2015, 14:25
Official
Hello Michellemaartens,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Network Help Desk for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Network Help Desk for urgent attention. They will investigate and feedback to you with a way forward.
Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
REQ:***