MH
Mignonette H
1 reviews | Active since Dec 2015
28 Dec 2015, 09:52
wrongly invoiced and refuse to help
Mtn has the worse service ever!! They billed me on my account for data that i didnt use and refuse to help me. Spoke to a supervisor but you can never get in touch with them again. They promise to investigate and never return your calls. I will never do bussiness with them again. Bad bad bad
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Replies (1)
MTN South Africa's replyOfficial
28 Dec 2015, 14:08Hello Mignonette,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have re-validated the Internet charges on the invoice in question and charges were found to be valid.
Be assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have re-validated the Internet charges on the invoice in question and charges were found to be valid.
Be assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply28 Dec 2015, 14:08
Official
Hello Mignonette,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have re-validated the Internet charges on the invoice in question and charges were found to be valid.
Be assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have re-validated the Internet charges on the invoice in question and charges were found to be valid.
Be assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,