RP
Ronald P
1 reviews | Active since Nov 2014
02 Jul 2015, 10:28
wrongly debitted after cancelling contract
I completed the termination of contract procedure online and said that I want it terminated immediately when the 24months is over. But they are still billing me!! And nobody is responding on 808 or online... **** poor service!!
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Replies (1)
MTN South Africa's replyOfficial
09 Jul 2015, 14:28Hello ragety69,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your contract is still active as the termination date is 2015-07-26.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your contract is still active as the termination date is 2015-07-26.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply09 Jul 2015, 14:28
Official
Hello ragety69,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your contract is still active as the termination date is 2015-07-26.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records your contract is still active as the termination date is 2015-07-26.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards,
Bronwyn
REQ:***
Best regards,