LL
Lucas L
1 reviews | Active since May 2015
28 Sept 2015, 15:14
Wrongly Billed
Since January I had a problem with how MTN bills me. Every month they say i have overspent on voice calls, yet there's airtime left at the end of my \cycle ". It shows that I have airtime left"
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Replies (1)
MTN South Africa's replyOfficial
29 Sept 2015, 19:32Hello HelloLucas,
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested a report for your call records to be sent to you, kindly scrutinize the report at your earliest convenience.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested a report for your call records to be sent to you, kindly scrutinize the report at your earliest convenience.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,
MTN South Africa's reply29 Sept 2015, 19:32
Official
Hello HelloLucas,
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested a report for your call records to be sent to you, kindly scrutinize the report at your earliest convenience.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We have requested a report for your call records to be sent to you, kindly scrutinize the report at your earliest convenience.
We sincerely hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,