NS
Nathan S
1 reviews | Active since Sept 2014
18 Aug 2015, 11:25
Wrongfully listed
with reference to the previous complaint: REQ:***. I am now being contacted by attorneys advising me that this account has been handed over. my credit profile has now also been affected as I am now listed \legal"on an account i do not have. This needs to be sorted out ASAP"""
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Replies (1)
MTN South Africa's replyOfficial
09 Sept 2015, 12:21Hello Nates144,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account is closed and your profile has been updated as of the 19-08-2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account is closed and your profile has been updated as of the 19-08-2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
Best regards,
MTN South Africa's reply09 Sept 2015, 12:21
Official
Hello Nates144,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account is closed and your profile has been updated as of the 19-08-2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the account is closed and your profile has been updated as of the 19-08-2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
Best regards,