JM
Joseph M
1 reviews | Active since Sept 2015
20 Oct 2015, 09:45
wrongfully handed to Legal
Good day,<br> <br> I have an account with MTN and my account is up to date, but it has been handed to legal. I have gone through many processes and I am tired of it. No one at MTN is able to help, as they say they also don't understand what is happening as my Account is active and up to date, so I don't know how I would understand if they don't understand. My life is a mess because of this, if only I had a good lawyer I would sue MTN because it is affecting my credit record and my image!!! Please HELP!!!<br> <br> I have been doing up and down for too long now
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MTN South Africa's replyOfficial
21 Oct 2015, 10:17Hello DallasMJ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account was handed over to Legal because we did not receive payment from you for over 3 months.
You have since made payment towards your account and now your account is up to date with payments.
You are no longer with Legal.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account was handed over to Legal because we did not receive payment from you for over 3 months.
You have since made payment towards your account and now your account is up to date with payments.
You are no longer with Legal.
Regards
Thabelo
REQ:***
MTN South Africa's reply21 Oct 2015, 10:17
Official
Hello DallasMJ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account was handed over to Legal because we did not receive payment from you for over 3 months.
You have since made payment towards your account and now your account is up to date with payments.
You are no longer with Legal.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your account was handed over to Legal because we did not receive payment from you for over 3 months.
You have since made payment towards your account and now your account is up to date with payments.
You are no longer with Legal.
Regards
Thabelo
REQ:***