1 reviews | Active since May 2016
Wrongfully Blacklisted - No assistance or feedback for a month
<p>On the 10th May I found out that MTN wrongfully blacklisted me as a Vodacom customer. Despite making numerous calls to customer care and visiting the branches with all my documents and proof of purchase, no one gives me any assistance with regards to resolving this matter. This is a huge inconvenience to me for no reason. I have in the process lost airtime and data that I had before this incident took place. Instead of assisting to get to the root of the problem MTN insinuated that I have ****** the phone. This is ********** service. I am still awaiting feedback. Nashwin.N</p>
Good Day Alice,
I have sent through all the relevant documents as you requested for the second time now. Still no feedback or reply from yourside??
Will this issue ever be resolved as I am hugely inconvenienced and frustrated at the moment.
Good Day Alice,
I have sent through all the relevant documents as you requested for the second time now. Still no feedback or reply from yourside??
Will this issue ever be resolved as I am hugely inconvenienced and frustrated at the moment.
