Wrongfully Billed

Hi, I cancelled my contract on the 4th of March. I went inside the store (Parow Centre) and was assured that the contract was removed from my account. I signed all the papers and I also returned the device. Just to be 100% sure I sent a request to your online query section as well. I received a very nasty surprise this month and was billed R294 and my bill is usually R78.00(diff of almost R220.00). I am now in a predicament were my debit order has been returned due to insufficient funds. I am having some financial difficulty and would like my monies refunded immediately. I am very disappointed with the service received from MTN. This is not the first incident, I have been very tolerant with MTN over the years however they just don't know what it is to take responsibility.<br> <br> Contract Number : ***