WRONGFUL ITC LISTING BY MTN AFTER MIGRATING

VISITED MENLYN MTN STORE PRIOR TO MIGRATING TO VODACOM, ADVISED ME ON PROSEDURE, DID EXACTLY AS WAS TOLD ONLY TO BE BILLED STILL BY MTN ALTOUGH MY NUMBER WAS NO LONGER ON MTN NETWORK. STARTED EMAILING AND PHONING MTN TO RESOLVE ISSUE, HAVE ALL THE PROOF AND RECORDINGS. WAS ADVISED BY MTN STAFF MEMBER TO CANCEL DEBIT ORDER TO STOP PAYMENTS FROM GOING OFF MY ACCOUNT. APP**** FOR MOTOR FINANCE TODAY ONLY TO DISCOVER MTN HAS LISTED ME ON ITC FOR R1439. I MADE IT CLEAR TO MTN NUMEROUS TIMES THAT ISSUE NEEDS TO BE RESOLVED AND I WANT FEEDBACK AS I PRIDE MYSELF ON MY CLEAN CREDIT RECORD, I WAS ASSURED BY A CERTAIN STAFF MEMBER THAT SHE IS SORTING OUT THE ISSUE AND THAT NOTHING WOULD HAPPEN THAT WOULD AFFECT MY CREDIT PROFILE. ALTOUGH I KEPT ON FOLLOWING UP, NEVER ONCE WAS I ADVISE THAT MTN IS TAKING LEGAL ACTION AGAINST ME. AGAIN TODAY I CONTACTED SAME PERSON TO ENQUIRE WHY I WAS PUT ON ITC, WAS TOLD THAT IT WAS INCORRECT AND SHE WOULD CC ME IN EMAIL TO LEGAL TO RECTIFY. EASY FOR HER TO SAY AS DAMAGE IS ALREADY DONE AND 4HOURS LATER I STILL HAVEN'T RECEIVED THE EMAIL SHE PROMISED. I PH IN NOW AGAIN TO TRY AND GET CONTACT DETAILS FOR LEGAL BUT THEY CUT ME OFF! I WANT TO SPEAK 2 SOMEONE