SH
Sisanda H
1 reviews | Active since Apr 2010
22 Jul 2015, 15:24
wrongful billing
You'd think I would get so much as a call or sms from MTN regarding this matter, clearly they dont care all they are interested is taking peoples money. 6 years Ive been their loyal customer and this is the treatment I get.
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Replies (1)
MTN South Africa's replyOfficial
30 Jul 2015, 13:22Hello sisandah,
Thank you for bringing this to our attention.
We apologize for any inconveniences caused as a result of this.
Unfortunately,the cell number in question or Id number have been left out of your post which does delay the resolution time.
Would you kindly email us cell number in question and we will address with the relevant department and resolve your problem accordingly.
Regards,
Felicity
REQ:***
Thank you for bringing this to our attention.
We apologize for any inconveniences caused as a result of this.
Unfortunately,the cell number in question or Id number have been left out of your post which does delay the resolution time.
Would you kindly email us cell number in question and we will address with the relevant department and resolve your problem accordingly.
Regards,
Felicity
REQ:***
Best regards,
MTN South Africa's reply30 Jul 2015, 13:22
Official
Hello sisandah,
Thank you for bringing this to our attention.
We apologize for any inconveniences caused as a result of this.
Unfortunately,the cell number in question or Id number have been left out of your post which does delay the resolution time.
Would you kindly email us cell number in question and we will address with the relevant department and resolve your problem accordingly.
Regards,
Felicity
REQ:***
Thank you for bringing this to our attention.
We apologize for any inconveniences caused as a result of this.
Unfortunately,the cell number in question or Id number have been left out of your post which does delay the resolution time.
Would you kindly email us cell number in question and we will address with the relevant department and resolve your problem accordingly.
Regards,
Felicity
REQ:***
Best regards,