qM
qabuketholwa M
1 reviews | Active since Apr 2019
14 May 2019, 04:41
wrong send pin code by mtn twitter
Why im not responded by mtn as i send info about wrong pin voucher they sent on my twitter as they said im selected as winnerbin MusicTime app competition.please mtn double check that pin code and resend it coz i need it.
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qabuketholwa M's updateReviewer Update
14 May 2019, 04:46Hope i will receive correct pin today on my twitter dm
qM
qabuketholwa M's update14 May 2019, 04:46
Reviewer Update
Hope i will receive correct pin today on my twitter dm
MTN South Africa's replyOfficial
14 May 2019, 15:39Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advice that this matter will be escalated to the relevant department to handle and provide feedback and a resolution to your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advice that this matter will be escalated to the relevant department to handle and provide feedback and a resolution to your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply14 May 2019, 15:39
Official
Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advice that this matter will be escalated to the relevant department to handle and provide feedback and a resolution to your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We would like to advice that this matter will be escalated to the relevant department to handle and provide feedback and a resolution to your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,