Wrong Package for three months

I have upgraded the 1 May 2015 from anythime 1500 to the sky package for 1899. I have phoned Sam at the Mall at Reds as she upgraded me. CLUELESS! She has not fixed the upgrade hve tried to phone MTN the mall at reds and MTN 808, the phone just rings, Yolande left as Manager, but still no help! I have phoned the call centre 15 times already and get cut off every TIME! I spoke to Dillon Clayton, Yaseen Ford at the call centre 808! Even sent my new contract! Nothing is happening!!!! Gatvol now. I spoke today again to Tolokwake and he seems helpfull...i sent my contract again!! Can MTN please help the clients! The strike is no excuse anymore! I am still on the old anytime 1500 package! Good Greef! MTN mall at reds, USELESS!