WRONG MTN Unbilled MT Billing Subs

My Complaint 05-08-2015:<br> <br> Hi, On the MTN website under Unbilled MT Billing Subs I'm getting billed by *** once a week to the amount of R3.50c. This is the second time this is happening. The (contract sim 083 *** ****) is in my 3G ****le and the simcard never gets taken out. I've submitted a query (Reference number ***) on MTN website but queries are not attended at all (second time now). I phoned helpdesk and they are not answering. I'm tired of this *** This happened before, but then MTN unsubcribed me from this ***) number but IT billed me again which I cant understand because my MTN sim is in my 3G ****le.<br> Please fix! as this amount is growing. <br> <br> MTN's response on 20-08-2015:<br> <br> Hello phc2012,<br> Thank you for your post.<br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.<br> Please insert the sim into a handset.<br> Dial *141*5# select option 4. Follow the prompts to cancel the service.<br> We would like to assure you that we are actively working to improve our service levels.<br> Regards<br> Thabelo<br> REQ:***<br> <br> It doesnt work It takes me to theMTN Cliq5 service PLZ FIX! <br> <br> Check REQ:***