PC
Pieter C
1 reviews | Active since Aug 2012
28 May 2015, 21:04
WRONG MTN Unbilled MT Billing Subs
Hi, On the MTN website under Unbilled MT Billing Subs at exactly 18h12 everyday I get a call/sms to *** to the amount of 88c. The (contract sim 083 *** ****) is in my internet ****le and the simcard never gets taken out. I've submitted a query (Reference number ***) on MTN website but still nothing. I phoned but helpdesk are not answering. I'm tired of this *** <br> Please fix! as this amount is growing by the day and who must pay that money? Am I going to get refunded?
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MTN South Africa's replyOfficial
29 May 2015, 10:52Hello phc2012,
Thank you for your post.
Kindly note that upon checking your account, we have realised that you had content charges with Air G Harvest which was charging you R1.00 everyday. We have since unsubscribed your number.
Should this happen again please dial *141*5# and select option 5 for Content Services to unsubscribe.
Air G Harvest
No Transaction(s) found Successfully unsubscribed.
Service Name Status
airG ACTIVE Unsubscribe
Warm regards
MTN Service Provider
REQ:***
Thank you for your post.
Kindly note that upon checking your account, we have realised that you had content charges with Air G Harvest which was charging you R1.00 everyday. We have since unsubscribed your number.
Should this happen again please dial *141*5# and select option 5 for Content Services to unsubscribe.
Air G Harvest
No Transaction(s) found Successfully unsubscribed.
Service Name Status
airG ACTIVE Unsubscribe
Warm regards
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply29 May 2015, 10:52
Official
Hello phc2012,
Thank you for your post.
Kindly note that upon checking your account, we have realised that you had content charges with Air G Harvest which was charging you R1.00 everyday. We have since unsubscribed your number.
Should this happen again please dial *141*5# and select option 5 for Content Services to unsubscribe.
Air G Harvest
No Transaction(s) found Successfully unsubscribed.
Service Name Status
airG ACTIVE Unsubscribe
Warm regards
MTN Service Provider
REQ:***
Thank you for your post.
Kindly note that upon checking your account, we have realised that you had content charges with Air G Harvest which was charging you R1.00 everyday. We have since unsubscribed your number.
Should this happen again please dial *141*5# and select option 5 for Content Services to unsubscribe.
Air G Harvest
No Transaction(s) found Successfully unsubscribed.
Service Name Status
airG ACTIVE Unsubscribe
Warm regards
MTN Service Provider
REQ:***
Best regards,